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Dear Martin:
 
I know it’s complicated for the export process…thank you very much for understanding the details and helping out all kinds of issues with us. I’ll do my best to assist.
 
1)      The zones for China is just a reference for us to easily check where the goods are sent to. As we still do most of the export process off-line, I think the transit time is not so important to us. We get the request date from the customer when order taking and then calculate to decide which voyage to choose (according to the terminal close date), so we will always be sure that the expected arrival date meets the customer’s need. Maybe just put an average transit time for each zone will do?
2)      Sorry that I didn’t recognize the definition for the term “lead time.” Well, I think we could ignore the production and paperwork time as they seem not necessary to export routes?
3)      Yes, the departure port is one of the factors that influence the freight. Though I saw Stephane mentioned that all freight handled manually, we still like to have 3 choices of departure ports for each route. It’ll be good that we can choose leg 1 and leg 2 for each order.
4)      The freight of Dangerous Goods is different from normal goods though delivered to the same destination port. Since freight calculated manually, there’s no need to create a special route for DGs.
 
For the export customers:
1)      We only need to define one route for exports to below countries, as we seldom receive orders from them.
Australia, New Zealand (ZN is mistyping), India, Cambodia, Japan
I’ve add these countries to the export route list. (UK is deleted.)
Customer “Hanako Group” is at Vietnam.
 
2)   It’s no need to default products for export since each customer might order different products.
3)   Yes, we have multiple deliver addresses even for same customer of PRC. (e.g. Shanghai, Huang-Pu port for AN Shanghai orders) Although some of the ports might be selected very seldom, it will be ok to create the routes in advance in case we need them.
4)   The full name and address of the vendors are also added in the attachment. We pay the forwarder instead of paying the ship company directly.
        Could we just have 5 ship companies that we can choose each time when order taking?
 
Thank you.




馬丁說只要我回答他的問題,他就會浮現更多更多的問題,簡直是潘朵拉的盒子。
(他還用了驚嘆號!)
回他一封信我要回個半天耶orz
外銷果然解釋起來很複雜的...好險現在把運費問題先排除。
於是我要把這些紀錄貼上來做留念。

發信順序由下而上。

From: Martin

Hi Michelle & Victor,

 

Thanks for you’re the updated route files and the detailed explanation. I also acknowledge the updates you sent later in the afternoon – I have attached the later route file to this email. I think that’s all we need for now for the domestic routes. Don’t worry, there is no gap for the domestic routes, we are just trying to define the best way to define & determine the routes.

 

For Export I still have some questions – I’m afraid that the more info you provide the more questions spring to mind (it’s like a Pandora’s Box!):

  • You have divided the CN ports into 4 different zones – would one route per zone be OK? The problem is that the different destination ports have different transit times eg. for Central this varies from 6 to 20 days, so we would not be able to calc a realistic delivery date if they are all grouped. Presumably the different destination ports also have different prices.
  • You say that the Lead Time in Plant includes production time as well as order taking and preparing paperwork - is this the same for MTO & MTS products, or just an average. We normally count only from the time the stock is in the DC, since the production lead time is defined elsewhere per material.
  • I seem to remember that the freight cost depends on the departure port, so surely that is relevant. I imagine that we will need to record that somehow in the shipment in order to cal the correct freight for the first leg. We can also easily store a rate against the second leg. I know that this varies month by month but it would not be difficult to update this in SAP on a monthly basis.
  • You have also listed Dangerous Goods routes – this is the first time that this has been mentioned. Is it important for you to differentiate between these and normal shipments in some way? Can you explain a bit more please?

 

Thanks for the list of export customers. I also have some more questions here:

  • I noticed that you have listed customers in the UK, Australia, New Zealand (ZN?), Cambodia, Japan, & India, but no route. How can that be?
  • Some of the customers do not have any products listed – does that mean they are no longer active or that they take all products?
  • For China you only seem to have 3 customers – ICI GZ, AN SH & FCP HK, but many routes. I know you said that the nearby ports are not always available, but why would you send goods to AN Shanghai via the Northern ports or Chong Qing which is 100s of miles inland for example? Maybe you have only 3 sold to customers, but multiple ship to addresses?

 

Could you also give me the full name and address of all the Shipping companies & Forwarding Agents eg. DAMCO, WHCL, OOCL, etc. – they will have to be set up as vendors.

 

 

Thanks

 


From:  Michelle

 

Dear Martin:

 

I added the T/T (Transfer Time) to each route, this is the estimate total time from Terminal Close Date to Expected Arrival Date.

The Lead time in plant stands for the time from order taking, production to paperwork for export.

 

Please understand that the Terminal Close Date is the last on which we have to have our goods left our plant to the terminal (departure port) for that very voyage.

Sometimes the goods leave Chungli plant before Terminal Close Date.

 

The departure port is not fixed for each route (destination). The port may vary due to different ship carriers.

 

As you mentioned the multiple legs, for Leg 1, we determine departure ports rather than roads. Although we have different truck carriers for Leg 1, the ocean forwarder DAMCO contacts them for us.

(Please mind that two other forwarders for ISO tank cases.)

 

For Leg 2, the four shipping carriers are list in the attachment.

Only PRC has over one destination ports, so we would like to divide them into 4 zones: North, Central, South, HK. (See the attachment)

Leg 3 is not important for us as we only arrange the goods to the destination port.

 

Anything still vague please feel free to discuss again.

 

And I thought that the TRIND31 are final to be four GAPs, may I ask is there another GAP for domestic routes? Thank you.

 


From: Martin

Hi Michelle,

 

Thanks for the quick reply. Could I ask you to add the average transit time to each route - that is the total time from leaving Chung Li to arrival at the customer. This is used to calculate the estimated delivery date (arrival date) based on the planned goods issue date, during order creation. Do you use a fixed departure port for each route or can it vary? If so would it be helpful to specify this in the route?

 

Could you also list the carriers / shipping agents / shipping companies used for these routes. We can enter a default carrier per route – this is normally the vendor we need to pay for the shipment. Or if this is variable then it can be entered manually in the shipment. It is also possible to define routes with multiple legs eg. Leg 1 form Chung Li to the departure port (by road), Leg 2 from departure to arrival port (by sea), Leg 3 from arrival port to customer (by road). This allows you to specify different carriers & lead times per leg. Would this be of interest to you?

 

Sorry for the follow up questions, but I think this will be unavoidable as we get to the more detailed prototyping.

 

Thanks

 


From: Michelle

 

Dear both:

 

Please find Packaging export routes in the attachment. Thank you.


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